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A rule that is definitely unfair or predatory has the likely to be held in opposition to players to protect withholding their winnings, but in the case of the casino, we uncovered only minor problems.
The player from Spain has requested a refund, but The cash continues to be misplaced to a different account. Casino complaint is resolved.
An initiative we launched Along with the goal to make a worldwide self-exclusion process, which enables susceptible players to dam their use of all on-line gambling chances.
In keeping with our approximate calculation or collected information and facts, Lucky 31 Casino is a median-sized on line casino. In proportion to its size, it's got obtained grievances with a median total worth of disputed winnings.
We experienced attempted to assist the participant and experienced extended the criticism's timeline. Even so, the player experienced not responded, blocking further investigation. Consequently, the criticism had to be turned down. Finally, the participant had educated us the withdrawal had been effectively processed, top us to shut the grievance as fixed.
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The player from Brazil asked for a withdrawal lower than two weeks prior to distributing this criticism. The payment hasn’t been processed but. The participant later verified which the withdrawal was processed effectively, as a result we marked this complaint as solved.
This casino also provides cost-free trials of its slot game titles to let end users familiarise by themselves While more info using the gaming natural environment. In addition, the casino can't be complete, as anything is virtual and endless gamers can join whenever.
The player struggles to withdraw his harmony for mysterious rationale. The grievance was resolved because the participant been given her winnings.
In terms of we know, no pertinent casino blacklists incorporate Lucky 31 Casino. Casino blacklists, such as our individual Casino Guru blacklist, may reveal mistreatment of shoppers by a casino. As a result, we suggest gamers look at these lists when deciding upon a casino to Engage in at.
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